Return & Refund Policy

Members can unsubscribe and cancel their contract at any time.

Cooling-off (contract cancellation)

  • From the day he receives the "document clarifying the contents of the contract" until 20 days have passed, he will unconditionally cancel the contract in writing (hereinafter referred to as "cooling off"). I can. The effect will occur from the time you send the document. However, if the date of the first delivery of the goods is after the date of receipt of the document, the date of receipt of the goods will be the starting date.
  • If the contract is canceled, the cost of returning the product will be borne by the company. Customers will not be required to pay damages or penalties. In addition, after the product arrives at the company and is confirmed, the paid product price will be refunded promptly.
  • If the business operator tells the truth in order to prevent the exercise of the above cooling-off period, and the customer is confused by misunderstanding or intimidation and does not perform the cooling-off period, the business operator Will issue a "Cooling-off Elimination Document", and you can cool-off in writing until 20 days have passed from the day you received the explanation about the contents.

Premature cancellation / return rules

  1. If a member less than one year after registration withdraws after the cooling-off period has elapsed, it will be unused, unused (including sample provision), and resold within 90 days from the date of delivery of the product. For products that have not been purchased, the contract can be canceled or returned under the following conditions. Expenses such as shipping costs associated with returns will be borne by the canceller. Please send the "Application for Cancellation Prematurely" to the company in advance, and after receiving the document, we will cancel the return and refund. If the contract is canceled, the company will not charge the canceller more than the amount listed in the following items.
    1. Cancellation fee: Amount equivalent to 10% of the purchase price
    2. Amount equivalent to the specified profit margin and other money that has already been paid
    3. Amount of cost normally required to conclude and fulfill the contract of the product
    4. If the item is not returned, the amount equivalent to the selling price of the item
    5. The amount of late damages due to the statutory interest rate on the sum of the above amounts
  2. If you are a promoted retailer member, you will not be eligible for premature cancellation.
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