Shopping Guide

How to use the online Enagic Store

Thank you for shopping at the Enagic Store (hereinafter referred to as either "Site", "We", "Us" or "Our").
This is a guide to help you shop, pay, ship, return/exchange and repair with ease.
Please read before making your purchase.

Are you First-time user?

Click here for User Manual.

Payment methods

You may choose from the following options:

  • Credit / Debit Card
  • Bank transfer
  • Paypay
  • Cash on delivery

For more details read Payment Method.

Receiving your order

You may choose from the following method:

  • Shipping via a delivery company

For more details read Shipping Rates & Policies.

Any Questions?

See FAQs for answers to frequently asked questions.

Contact Enagic Store [Japan]

  1. Online Form: Contact Form
  2. By the Phone: Customer Service at 0120-84-4132.
Enagic and Kangen Water are registered trademarks of Enagic International Co., Ltd. Copyright © Enagic Store - All Rights Reserved. Ver 2026.02.27